In aviation, every flight ends with a “debrief.” Pilots evaluate what happened during the flight, document it, and use it to improve future outcomes.
We ask ourselves a series of questions, such as, “What went well?” “What could we have done better?” or “What happened that we didn’t plan for?”
The flight debrief gives us the opportunity to reflect on the event, learn from it, and identify trends. This applies to your business as well.
For pilots, the event we’re debriefing is always the flight. For business owners, the event could be a quarterly meeting, your quarterly Rock Review or a key meeting with a potential client. It could also include one-on-one conversations with employees, or anything else that has a significant impact on your business success.
Pilots typically conduct a debrief in the context of safety, because that’s our core focus. As a business leader, you will need to decide what takes the place of safety for your particular event. The context of the debrief will be whatever the event was supposed to accomplish.
Here are the benefits to using a debrief in business:
Sometimes business owners are so focused on finishing an event and moving to the next one that they don’t think to debrief. The threat isn’t as obvious as it is in the cockpit.
But the event is not over until we’ve had the debrief. A debrief brings those subtle business threats—those looming problems that can lead to a death of a business—to the forefront.
I challenge you to think about the events in your business. How can you begin debriefing after each one, and what will you look for? Safety is the frontrunner in aviation. What’s the frontrunner in your business?