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Leading from the Core

Foster Accountability and Stop Wasting Time in Meetings

Posted on July 22nd, 2014 by Randall Taussig

In a recent blog post, we started exploring a business’s organizational pulse. Let’s take a deeper dive into the weekly meeting that serves as the heartbeat behind that pulse: the Level-10 Meeting.

Most successful leadership teams participate in this type of high-level, high-impact meeting. It has five attributes:

  1. Occurs the same day of the week
  2. Occurs the same time each day
  3. Has the same agenda — every time
  4. Starts on time
  5. Ends on time

Setting and sticking to your L-10 agenda
The L-10 meeting’s weekly agenda supports powerful results by structuring time to review key weekly metrics while also reserving any remaining time for problem solving. The key is making sure you keep those two sections separate. Take a look at the following sample agenda:

The meeting’s reporting section (scorecard, rock review and customer/employee headlines) helps keep everyone on track. You’ll want to avoid the common temptation to discuss and solve problems at this point in the meeting. Don’t do it — just “drop it down” to the problem-solving portion, which we will review in a moment. This will save you a lot of time and aggravation.

It may take some time for you to avoid any spontaneous issue discussions, but do try to save those conversations for the meeting’s last agenda item: the IDS.

From reporting to problem solving
IDS is a key component of the L-10 meeting’s efficiency and is a powerful technique for problem solving. Using IDS, your team can identify, discuss and solve those issues that may emerge during your L-10 meeting’s reporting segment. We’ll dive deeper into the magic of the IDS process in a future blog post.

When teams are able to successfully run a Level-10 meeting, things just seem to fall into place. You can’t help but make substantial progress with a clearer vision and stronger sense of accountability for managing your meeting’s efficacy. It just takes practice — one week at a time.

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