All EOS clients participate in weekly Level 10 (L-10) meetings. It’s where problems get solved, opportunities move forward and individual accountability becomes crystal clear.
We refer to them as L-10 because each member rates the meetings from 1 to 10 (10 being the strongest) with the intent of running a great meeting and earning a “10” out of 10.
Setting up Great L-10 Meetings
There are five critical components to every L-10 meeting:
Get these five elements in place and you’re well on your way to a powerful L-10 meeting. Unfortunately, common breakdowns can occur and therefore leave the team feeling stuck and frustrated.
Typical Stuck Points
It’s important to remember that every team member is responsible for the outcome of this meeting, and must hold the others accountable. That’s right… if the “boss” has jumped into a rabbit hole, it’s your responsibility to respectfully call him or her out.
A Classic Turnaround
Sometimes clients reach a point of frustration with their L-10s and get stuck. It’s at this point I will ask them to go back to the basics to diagnose the problem at its root.
In one such case, the team pinpointed a common occurrence of the Visionary/Founder frequently coming late to the meetings. After all, if the “founder” didn’t respect the process, why should everyone else?
The Integrator decided to respectfully confront the Visionary at one of the L-10 meetings. To the Visionary’s credit, he listened and agreed that his behavior was sending the wrong message to the rest of the team. Their “solve” was to shut the door to the conference room one minute prior to each meeting – no matter who wasn’t there. This made for an awkward entrance on more than a few occasions, but their commitment to stick with it immediately raised the integrity of the group and the average meeting rating went up by 1.5 points over the next couple of months!
Level 10 meetings enable your team to consistently address challenges and opportunities and build accountability to get results. One of my clients calculated a 10x return on their time invested in this meeting!
Understand what makes your L-10 a “ten” then work to achieve it week by week and you will experience tangible results as well.
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